7 Marketing Automation Trends for Businesses
Applying Marketing Automation is an excellent way to enhance marketing effectiveness while saving time and budget. Automating fixed and simple […]
CRM – A Solution to Increase Revenue Growth in the Digital Age for Businesses
Besides developing business activities, any business aims to maximize its revenue growth in the digital age. To achieve the goal […]
Why is online chat important for online business?
Online chat is one of the useful tools that help increase conversion rates on your website while improving customer service. […]
5 Reasons You Should Integrate Live Chat on Your Website Now
Live chat is one of the effective communication tools used to provide customer care on a website platform. To understand […]
Building a Personality for Chatbot
Nowadays, chatbots are increasingly becoming popular with many businesses and play an essential role in the mission of serving customers. Chatbots can be considered the image representative of many companies or businesses. When creating a chatbot, one of the most important steps is to establish the bot’s personality. But how can the chatbot engage in lively, flexible conversations and provide a pleasant experience for users?
Notes for Using Chatbot Tools to Retain Customers
In summary, a chatbot is a tool that helps automatically respond to comments and messages. Due to its usefulness, chatbots […]
What is a Chatbot? Differentiate between chatbot and live chat
The development of technology has driven the trend of online messaging via social media among users. If your business receives […]
Understanding Chatbots and Their Real-Life Applications
Have you ever heard the term “chatbot” in your use of smart devices? Have you ever thought you were chatting […]
Optimizing Interaction Through Customer Care with Chatbot
Providing customer care for existing customers using chatbots is one of the prominent trends in marketing and customer management today. […]
Using Live Chat to Increase Personal Interaction with Customers
Interacting with customers requires a variety of skills, and each interaction channel has different requirements. For example, with phone communication, […]