Besides developing business activities, any business aims to maximize its revenue growth in the digital age. To achieve the goal […]

Online chat is one of the useful tools that help increase conversion rates on your website while improving customer service. […]

Live chat is one of the effective communication tools used to provide customer care on a website platform. To understand […]

Nowadays, chatbots are increasingly becoming popular with many businesses and play an essential role in the mission of serving customers. Chatbots can be considered the image representative of many companies or businesses. When creating a chatbot, one of the most important steps is to establish the bot’s personality. But how can the chatbot engage in lively, flexible conversations and provide a pleasant experience for users?

In summary, a chatbot is a tool that helps automatically respond to comments and messages. Due to its usefulness, chatbots […]

The development of technology has driven the trend of online messaging via social media among users. If your business receives […]